Government Services Unified Portal attracts more than 285,000 users

Muscat: During its first year since its launch in February 2025, the Government Services Unified Portal has attracted more than 285,000 users, enabling them to conduct 779,211 electronic transactions. This reflects growing reliance on digital channels to complete government transactions in the Sultanate of Oman. The portal was launched by the Ministry of Transport, Communications and Information Technology.

The portal also saw the indexing of more than 3,200 government services, placing them in a unified digital directory. It represents 58 government institutions and makes available 80 integrated government services through one platform. This enhances the centralization of government services and provides easy access to them in an efficient and smooth manner.

User satisfaction with the services provided by the portal ranged between 83 and 94 percent. This highlights the rising level of public confidence in government digital services.